Privacy Policy

Last updated: January, 12th, 2026

By accessing or using our website, services, or submitting information to us, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please do not use our services.

Your privacy matters to us. This Privacy Policy explains how we collect, use, store, and protect personal information provided by clients worldwide.

1. Information We Collect

We may collect personal and sensitive information that you voluntarily provide, including but not limited to:

Name, email address, and phone number
Payment-related information (processed through third-party providers)
Intake forms, assessments, and questionnaires
Symptom trackers, reflux profiles, and plan questionnaires
Details shared during one-on-one consultations, including notes taken for service purposes
Photos or videos of infants, when voluntarily submitted by parents or caregivers

All information is provided at your discretion and is used solely in connection with the services offered.

2. How We Use Your Information

The information you share may be used to:

Create and personalize your baby’s reflux or support plan
Conduct assessments and provide tailored guidance
Provide referrals to other appropriate professionals or service providers in your area when necessary.
Facilitate consultations and communicate with you regarding appointments or support requests
Respond to questions, feedback, or troubleshooting inquiries
Process payments and manage administrative needs

We do not use your information for unrelated purposes.

3. Photos and Videos of Infants

Parents or caregivers may choose to share photos or videos of their infants as part of the assessment process.

These materials:

Are used solely to better understand symptoms and provide support
Are never shared publicly without explicit parental consent

If consent is granted through the questionnaire, limited photos or videos may be shared on social media or educational platforms. Consent may be withdrawn at any time by contacting us in writing.

4. How We Store and Protect Your Information

Your information may be stored on:

Password-protected computers
Secure cloud-based storage systems, including Google Drive

We take data security seriously and implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of electronic storage is completely secure.

5. How Long We Retain Information

We retain personal information only for as long as necessary to provide services and fulfill the purposes outlined in this policy.

Some information may be retained for audit, legal, or professional record-keeping purposes, in accordance with applicable standards and obligations.

6. Sharing Information with Third Parties

We may share limited information with third-party services that help operate our business, including:

Wix (website hosting)
Calendly (appointment scheduling)
ManyChat (client communication)
Linktree (link management)
PayPal and Venmo (payment processing)

These third-party services operate independently and have their own privacy policies. We are not responsible for the privacy practices, security measures, or content of these third parties. We encourage you to review their privacy policies before providing personal information through their platforms.

We do not sell your personal data.

7. International Clients

We work with clients worldwide. If you are accessing our services from outside the United States, please note that your information may be stored and processed in the United States.

8. Your Rights and Data Requests

You may request access to, correction of, or deletion of your personal information at any time by contacting us via email. We will make reasonable efforts to honor such requests, subject to legal and professional obligations.

9. Updates to This Policy

This Privacy Policy may be updated periodically. Any changes will be posted on this page with a revised “Last updated” date.

12. Contact Us

If you have questions, feedback, or concerns regarding this Privacy Policy or how your information is handled, please contact us at:

Email: babyrefluxspecialist@gmail.com

We will do our best to respond within a reasonable timeframe.